Vehicle Data Hub

2012 Volkswagen Tiguan problems

Owners have filed 215 complaints with NHTSA about the 2012 Volkswagen Tiguan. Engine is the most reported problem area, at 24% of complaints. After that come air bags (16%) and electrical system (11%).

At a glance

Complaints
215 filed with NHTSA
Most reported
Engine 24% of complaints
Crashes and fires
15 and 0
Injuries and deaths
7 and 0
Typical mileage
49,000 miles 169 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2012 Volkswagen Tiguan Complaints by odometer reading in 20,000-mile steps. The median is about 49,000 miles. 0k to 20k miles: 41 complaints 20k to 40k miles: 25 complaints 40k to 60k miles: 36 complaints 60k to 80k miles: 24 complaints 80k to 100k miles: 29 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 49,000 miles
Based on 169 complaints that include mileage. 60% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles41
20k to 40k miles25
40k to 60k miles36
60k to 80k miles24
80k to 100k miles29
100k to 120k miles8
120k to 140k miles3
140k to 160k miles2
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Among the 169 complaints that report mileage, the typical (median) problem appeared at about 49,000 miles. For engine specifically, the median reported mileage is about 50,000 miles (45 complaints with mileage).

Safety-related details: 15 complaints mention a crash; 7 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 9th most-complained-about out of 18 model years of the Volkswagen Tiguan with enough data (109 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

In an accident involving rear hit, which sent the vehicle into a ditch approx. 8 feet deep, with an impact severe enough to hospitalize the front seat pasenger with fractured sternum an internal bleeding caused by a seat belt. None of the airbags deployed . Per the dotor, injury could be avoided if front airbag deployed.

Reported at 80,000 miles, October 2017 CrashInjury

Tl* the contact owns 2012 volkswagen tiguan. The contact was driving 60 MPH and crashed into the rear of another vehicle. The air bags deployed abruptly into the contact's face and arms. As a result, the manufacturing symbol was permanently branded into the contact's left arm. There were no further injuries. The contact did not call the manufacturer. The failure mileage was 15,000.

Reported at 15,000 miles, May 2013 CrashInjury

Tl* the contact owns a 2012 volkswagen tiguan. While driving approximately 35 MPH and attempting to engage the brakes, the vehicle failed to stop. As a result, the vehicle continued into an intersection and crashed head on into another vehicle. The air bags failed to deploy. The contact sustained a concussion, injuries on the left leg, and neck pain, which required medical attention. A police report was filed. The dealer was unable to diagnose the failure. The manufacturer was not notified.

Reported at 6,000 miles, October 2013 CrashInjury

I was driving and the car began to stall and vibrate. I had to pull over and took the car in and the reported that the ignition coil was bad.

Reported at 62,000 miles, January 2018

My vehicle lost power in the middle of an intersection. Later it was determined that my timing chain has "broken time" and needs to be replaced

Reported at 130,000 miles, September 2018

Other model years of the Tiguan

Best and worst years for the Volkswagen Tiguan