2013 Volkswagen Touareg problems
Owners have filed 42 complaints with NHTSA about the 2013 Volkswagen Touareg. Fuel system is the most reported problem area, at 19% of complaints. After that come steering (19%) and engine (10%).
At a glance
- Complaints
- 42 filed with NHTSA
- Most reported
- Fuel system 19% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 28,000 miles 34 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 16 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 34 complaints that report mileage, the typical (median) problem appeared at about 28,000 miles.
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 94% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 4th most-complained-about out of 12 model years of the Volkswagen Touareg with enough data (31 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We took possession of the veh. On 3/14/12 with 495 miles on it. In the following week we noticed that the steering wheel and column was intermittently shuddering/ vibrating and making a noise. Veh. Was initially taken in @ dealership on 3/27/12. Also had issue with ad blue indicator coming on. Veh was taken back again on 4/6/12 for the same issues and also now pulling to the right and steering locking up and binding while turning. Steering rack was replaced on second attempt to fix. Veh.
Vehicle exhibits a steering wheel shake that consistently occurs above 60MPH on all road surfaces. At onset, can feel oscillation in hands and arms. With hands lightly on wheel or removed, can visually confirm steering wheel oscillation (cyclical rotation from l to r and back) with about 3/8" total travel at steering wheel perimeter. Cabin also exhibits slight vibration which can be felt in seat. Car does not track well in lane and consistently pulls to the right.
My daughter was driving and I was with her. She has her permit. My toureg stalled three times. Once at a stop light and short after with her driving. It was very scary and dangerous. In addition, on wednesday, june 11th. I experienced the same problem. My car is at the dealership close to me. They said they adjusted something with the throttle. I also have had problems with the shaking in the steering wheel at speeds of 65-70 MPH. They are aligning it to see if that will solve the problem.
The car just suddenly stopped while driving on the hwy 91 in los angeles in rush hour traffic. Vehicle suddenly lost power and within 10 seconds complete stop and stall on the highway. Towed to VW dealers and I was informed that is failure of the high pressure fuel pump . [link removed]