Vehicle Data Hub

2011 BMW 328 problems

NHTSA has received 51 complaints about the 2011 BMW 328, and 25% of them involve air bags. After that come electrical system (18%) and engine (8%).

At a glance

Complaints
51 filed with NHTSA
Most reported
Air bags 26% of complaints
Crashes and fires
3 and 2
Injuries and deaths
0 and 0
Typical mileage
60,000 miles 29 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 25%
  • Electrical system 18%
  • Engine 8%
  • Seat belts 8%
  • Lighting 6%
  • Fuel system 4%
  • Seats 4%
  • Stability control 4%
  • Cruise control 2%
  • Drivetrain & axles 2%

When problems show up

Complaints by mileage, 2011 BMW 328 Complaints by odometer reading in 20,000-mile steps. The median is about 60,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 60,000 miles
Based on 29 complaints that include mileage. 48% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles0
40k to 60k miles9
60k to 80k miles6
80k to 100k miles5
100k to 120k miles0
120k to 140k miles4
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 29 complaints that report mileage, the typical (median) problem appeared at about 60,000 miles.

Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire.

It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I leased a vehicle from BMW encinitas that had previously been used by them as a loaner vehicle on 3/24/11. On 4/20/11, I parked the vehicle at my home after a short 20 minute freeway drive and within 20-30 minutes, flames were shooting out the top of the hood and over the tops of the front tires. The flames were blue and burned so hot water was unable to douse them. The fire burned for approx 15 more minutes before the fire dept was able to put it out.

April 2011 Fire

Tl* the contact owned a 2011 BMW 328. While driving at an unknown speed, there was a burning odor entering the vehicle. The contact noticed a spark followed by a flame underneath the dashboard. The contact pulled over and exited the vehicle. A police and fire report were filed. The fire department extinguished the fire. The fire department was unable to diagnose how the fire originated. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Reported at 50,000 miles, February 2016 Fire

Tl* the contact owns a 2011 BMW 328I. The contact stated that while sitting idle at a traffic stop, he noticed that the vehicle would slowly surge forward autonomously. On one occasion, while driving into a garage, the vehicle abnormally accelerated and crashed into a pillar. The contact was not injured. The vehicle was inspected by the dealer who was unable to duplicate or diagnose the failure. The vehicle was not repaired. The failure mileage was approximately 5. The VIN was not available.

Reported at 5 miles, December 2010 Crash

Getting "passenger restraint system" error for no apparent reason at all. I'm afraid the airbags won't deploy in case of accident.

Reported at 43,958 miles, June 2017

I have a BMW 328I series 2011 4 door sedan vehicle ) I purchased my car 2018 april and since the 1 st day it has given me electrical problems diagnostics nor any mechanic have found soultion the vehicles battery suddenly drains I have gotten 5 new batterys replaced because they end up being bad and I always have a drained battery after 3 or less hours of recently usage also the vehicle in various occasion turns of in the freeway ,while driving in the street etc.

Reported at 135,000 miles, September 2018

Other model years of the 328

  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006