Vehicle Data Hub

2012 BMW 328I problems

NHTSA has received 198 complaints about the 2012 BMW 328I, and 36% of them involve engine. After that come air bags (16%) and electrical system (12%).

At a glance

Complaints
198 filed with NHTSA
Most reported
Engine 36% of complaints
Crashes and fires
5 and 2
Injuries and deaths
1 and 0
Typical mileage
69,000 miles 123 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2012 BMW 328I Complaints by odometer reading in 20,000-mile steps. The median is about 69,000 miles. 0k to 20k miles: 20 complaints 20k to 40k miles: 15 complaints 40k to 60k miles: 13 complaints 60k to 80k miles: 17 complaints 80k to 100k miles: 17 complaints 100k to 120k miles: 20 complaints 120k to 140k miles: 16 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 69,000 miles
Based on 123 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles20
20k to 40k miles15
40k to 60k miles13
60k to 80k miles17
80k to 100k miles17
100k to 120k miles20
120k to 140k miles16
140k to 160k miles3
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Among the 123 complaints that report mileage, the typical (median) problem appeared at about 69,000 miles. For engine specifically, the median reported mileage is about 100,000 miles (48 complaints with mileage).

Safety-related details: 5 complaints mention a crash; 2 complaints mention a fire; 1 injury reported. Its complaints are less severe on average than those of 89% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 5th most-complained-about out of 15 model years of the BMW 328I with enough data (62 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Driver of a 2012 BMW 328I, was making a left turn out of a parking lot when her vehicle was struck on the driver's side (roughly the middle of the vehicle) by a chevrolet blazer that was travelling at a rate of at least 40 MPH. None of the bmw's airbags deployed. As a result of the airbag failure, the driver's head went through the window of the driver's door, resulting in physical and neurological injuries. BMW states that the airbag system is/was working properly (I.e.

November 2012 CrashInjury

My car was parked I started it ran back in house to get phone got in car smelt plastic but it wasn't coming from vent got out car to smell around car and when I got to trunk the smell was louder opened trunk and a small fire came up like a barbecue fire on the passenger side a man rode by in a truck and help put it out the wasn't drove since 12:00 p.m the day before I ran in my front door grabbed phone and that fast but the guy said it looks like the wires were burning previously because I had a burn stain on my…

Reported at 80,000 miles, July 2018 Fire

Sudden complete loss of power while underway on interstate 476 north of philadelphia. Car stopped in the middle of 4 lanes of high speed traffic at 4:10 pm.it would not restart. There was no warning of an issue prior. I am sole operator of car. Car was in dealers shop for 7 days. No obvious cause found, but bosch coils replaced as a precaution. 300 miles later on may 26, at approx 5:20 pm the car again w/o warning had sudden complete loss of power; would not restart.

Reported at 38,478 miles, May 2015

The BMW 2012 328 xit (xi wagon) had had stumbling issues for months and the dealer wasn't able to diagnose. While driving, the oem bosch #5 cylinder coil pack finally went causing the car to have to limp home. The car was "repaired" no questions asked by the dealer and the bosch coils were replaced with delphi coils as an upgrade. Others have complained about coils going bad on a newer car.

Reported at 31,040 miles, March 2016

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