Vehicle Data Hub

2011 BMW 328XI problems

The 2011 BMW 328XI has 99 complaints on file with NHTSA. The largest share (33%) concerns engine. Next are electrical system (17%) and air bags (15%).

At a glance

Complaints
99 filed with NHTSA
Most reported
Engine 33% of complaints
Crashes and fires
10 and 7
Injuries and deaths
7 and 0
Typical mileage
77,000 miles 73 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 33%
  • Electrical system 17%
  • Air bags 15%
  • Fuel system 7%
  • Cruise control 6%
  • Drivetrain & axles 4%
  • Lighting 3%
  • Seats 2%
  • Wipers, windshield & visibility 2%
  • Brakes 1%

When problems show up

Complaints by mileage, 2011 BMW 328XI Complaints by odometer reading in 20,000-mile steps. The median is about 77,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 10 complaints 40k to 60k miles: 11 complaints 60k to 80k miles: 18 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 19 complaints 120k to 140k miles: 8 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 77,000 miles
Based on 73 complaints that include mileage. 32% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles10
40k to 60k miles11
60k to 80k miles18
80k to 100k miles5
100k to 120k miles19
120k to 140k miles8
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 73 complaints that include odometer readings, half describe a problem before roughly 77,000 miles. For engine specifically, the median reported mileage is about 79,000 miles (23 complaints with mileage).

Safety-related details: 10 complaints mention a crash; 7 complaints mention a fire; 7 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 3rd most-complained-about out of 5 model years of the BMW 328XI with enough data (27 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

2011 BMW 328I. Consumer writes in regards to faulty airbags. *smd the consumer stated he his wife hit another vehicle at 40 MPH, after that vehicle ran a stop. None of the air bags deployed. There was considerable damage to the entire front bumper, passenger side door, panel and hood. The repair shop determined the frame on the passenger side had received damage which needed to be replaced, and it required the motor to removed and re-mounted. The cost of the damage was estimated over $15,000.updated 12/09/15

April 2013 CrashInjury

Tl* the contact owns a 2011 BMW 328xi. The contact stated while driving 2 MPH, the vehicle began to accelerate independently and crashed into some stone/brick stairs, upon enetering a short driveway. The vehicle was not destroyed but the driver sustained a bruise to the ribs and face. The vehicle was taken to the dealer for inspection but they could not determine the cause of failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,000.

Reported at 20,743 miles, January 2014 CrashInjury

Today I was almost killed, and caused many other motorist a great deal of panic. Driving in the left lane at about 65-70 MPH my 2011 328xi suddenly started to loose power. As I attempted to get across five lanes to the shoulder, I was nearly hit numerous times as drivers around me had brake hard or make rapid moves around me. This is the second time in about three weeks that this occurred. I had my fuel pump replaced under warranty at plaza motors.

Reported at 49,500 miles, July 2015

Pvc valve over heated and sprayed oil on exhaust manifold. Received recall notice from BMW to get it fixed but dealer informs me no parts are available and no idea when parts will be available. BMW advises not to drive car with damaged pvc valve. Still driving car as it is the only car I have. Please ask BMW to supply dealers with parts to fix this issue.

Reported at 106,000 miles, March 2018

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