Vehicle Data Hub

2004 BMW 5 Series problems

The 2004 BMW 5 Series has 89 complaints on file with NHTSA. The largest share (35%) concerns air bags. After that come seats (12%) and electrical system (10%).

At a glance

Complaints
89 filed with NHTSA
Most reported
Air bags 35% of complaints
Crashes and fires
1 and 11
Injuries and deaths
6 and 0
Typical mileage
80,000 miles 76 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 35%
  • Seats 12%
  • Electrical system 10%
  • Seat belts 8%
  • Lighting 7%
  • Transmission 7%
  • Steering 6%
  • Air conditioning & heating 4%
  • Brakes 3%
  • Tires 3%

When problems show up

Complaints by mileage, 2004 BMW 5 Series Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 7 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 17 complaints 80k to 100k miles: 22 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 4 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 76 complaints that include mileage. 28% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles7
40k to 60k miles9
60k to 80k miles17
80k to 100k miles22
100k to 120k miles8
120k to 140k miles1
140k to 160k miles3
160k to 180k miles4
180k to 200k miles0
200k+ miles0

What the data shows

Among the 76 complaints that report mileage, the typical (median) problem appeared at about 80,000 miles. For air bags specifically, the median reported mileage is about 81,000 miles (29 complaints with mileage).

Safety-related details: 1 complaint mentions a crash; 11 complaints mention a fire; 6 injuries reported. Its complaints are more severe on average than those of 81% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 4th most-complained-about out of 5 model years of the BMW 5 Series with enough data (35 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The drivers side seat warmer caused a fire in my 2003 BMW 545. I was real lucky that I smelled a strange odor and was able to put the fire out after shutting off the seat warmer.

Reported at 16,000 miles, November 2004 FireInjury

Tl*the contact owns a 2004 BMW 5 series. The contact noticed a burning smell and felt something burning her leg. She sustained burns to her thigh and buttocks area due to the seat warmer. The manufacturer was unable to assist. The contact was able to locate NHTSA campaign id number 08v384000 (air bags:frontal) for the same year, make, and model vehicle. She also stated that the passenger side air bag was inoperable.

Reported at 54,000 miles, November 2008 FireInjury

For three years blue smoke occasionally comes from exhaust in spite of major engine repair. Electrical problem for 1 and 1/2 years results in car not starting has been in for repairs 4 times.

Reported at 25,000 miles, September 2008

Wire rot deterioration at the headlight assembly. Concern electrical fire due to bare exposed wires. Notified the dealer and manufacture without resolution. Personally had to pay over $500 to he dealership just to wrapped with electrical tape. After 3 months, currently experiencing high beam failure (hid adoptive passenger side) which the dealer to replacement cost of $2599.

Reported at 101,000 miles, December 2016

Other model years of the 5 Series

Best and worst years for the BMW 5 Series