2011 Buick Lacrosse problems
The 2011 Buick Lacrosse has 244 complaints on file with NHTSA. The largest share (14%) concerns engine. Next are electrical system (13%) and suspension (11%).
At a glance
- Complaints
- 244 filed with NHTSA
- Most reported
- Engine 14% of complaints
- Crashes and fires
- 27 and 2
- Injuries and deaths
- 19 and 0
- Typical mileage
- 56,000 miles 185 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 58 |
| 20k to 40k miles | 17 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 30 |
| 80k to 100k miles | 19 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 14 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 2 |
| 200k+ miles | 1 |
What the data shows
Of the 185 complaints that include odometer readings, half describe a problem before roughly 56,000 miles. For engine specifically, the median reported mileage is about 60,000 miles (28 complaints with mileage).
Safety-related details: 27 complaints mention a crash; 2 complaints mention a fire; 19 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 4th most-complained-about out of 13 model years of the Buick Lacrosse with enough data (118 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 buick lacrosse. The contact stated while driving approximately 50 MPH another vehicle unexpectedly crashed into the front end of the vehicle. The vehicle swerved and crashed into the guard rail. The driver sustained bruises. A police report was filed. There were two other vehicles involved and one of the driver's suffered from an unknown injury. The vehicle was towed to a collision center and repaired. The air bags failed to deploy upon impact.
Tl*the contact owns a 2011 buick lacrosse. The contact was involved in a crash while driving approximately 40 MPH. The contact stated that the drivers side air bag prematurely deployed without warning. The contact sustained a concussion. The dealer was notified and advised the contact file a complaint with NHTSA. The manufacturer was not aware of the failure. The current mileage was 6,000 and the failure mileage was 5,700. The VIN was unavailable. A police report was filed.
I was making a left turn and the car accelerated towards the right towards a curb on a residential street and steering wheel and car wheels locked up. I could not turn the wheels and the steering lost its power bringing the car to slam into the curb. I had no control of steering or turning the wheel of the car.
Tl* the contact owns a 2011 buick lacrosse. The contact stated that the anti-skid device activated independently causing the vehicle to brake without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000. The VIN was not available.