2016 Buick Lacrosse problems
The 2016 Buick Lacrosse has 64 complaints on file with NHTSA. The largest share (19%) concerns steering. Next are air bags (9%) and cruise control (9%).
At a glance
- Complaints
- 64 filed with NHTSA
- Most reported
- Steering 19% of complaints
- Crashes and fires
- 8 and 2
- Injuries and deaths
- 3 and 0
- Typical mileage
- 40,000 miles 31 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 31 complaints that include odometer readings, half describe a problem before roughly 40,000 miles.
Safety-related details: 8 complaints mention a crash; 2 complaints mention a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 13th most-complained-about out of 13 model years of the Buick Lacrosse with enough data (30 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2016 buick lacrosse. The contact stated that while driving at approximately 65 MPH, the vehicle crashed into a deer. The contact mentioned that the side air bags deployed. A police report was not filed. In addition, the contact was concerned with the intense excessive explosion from the air bags causing the passenger of the vehicle to go deaf in which medical attention was required. The vehicle was towed to a body shop. The vehicle was destroyed.
Rented auto from enterprise leasing company of st. Louis, drove 412 miles with the seat heaters on. When I got out of the car I felt an intense burning sensation on my lower back. Before bed my husband looked at it and said it was very very red. I am a back sleeper so I had a very restless night. By the next morning the red spots had blistered and are painful. I called GM customer service to report the incident and they told me that I would have to talk to enterprise leasing company of st.
This concerns our 2016 Buick LaCrosse. We leased the car late in 2016 for 3-1/2 years, then purchased it including an extended warranty. Two problems occurred. First the fuel supply line to the engine began leaking, leaving a gasoline odor inside the car. We took the car to our dealership and had it repaired. We told the dealership we purchased an extended warranty with the car and were told this repair was not covered! We had to pay ±$471 out of pocket which we don't agree with.
Tl* the contact owns a 2016 buick lacrosse. The contact was involved in a crash. The air bags did not deploy and the air bag warning indicator illuminated. There were no injuries and a police report was not filed. The manufacturer was not notified. The VIN was included in NHTSA campaign number 16v651000 (air bags). The failure mileage was 11,500.
The contact owns a 2016 Buick LaCrosse. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where the failure was diagnosed as a glitch, and the Power steering control module (PSCM) software update was performed; however, the failure recurred.