2011 Buick Lucerne problems
NHTSA has received 66 complaints about the 2011 Buick Lucerne, and 35% of them involve electrical system. Next are brakes (9%) and engine (9%).
At a glance
- Complaints
- 66 filed with NHTSA
- Most reported
- Electrical system 35% of complaints
- Crashes and fires
- 4 and 6
- Injuries and deaths
- 7 and 0
- Typical mileage
- 50,000 miles 47 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 16 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 9 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 47 complaints that include odometer readings, half describe a problem before roughly 50,000 miles. For electrical system specifically, the median reported mileage is about 106,000 miles (15 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 6 complaints mention a fire; 7 injuries reported. Its complaints are more severe on average than those of 81% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 6th most-complained-about out of 6 model years of the Buick Lucerne with enough data (32 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2011 buick lucerne. Consumer states issues with vehicle and describes a crash *tgw the consumer stated there was a very loud noise emitting from the vehicle which lasted about 30 to 60 seconds. Two days later, the noise returned, but it sounded as though steel was breaking. A week later, the consumer and his wife were involved in an accident. The police stated the consumer made an illegal u-turn and therefore, the vehicle was t-boned.
Tl* the contact owns a 2011 buick lucerne. The contact stated that while driving at approximately 5 MPH, the vehicle accelerated unintentionally without warning. As a result, the contact crashed the vehicle into a wall. The air bags failed to deploy. The contact sustained chest injuries that required medical attention. In addition, the driver sustained neck and back injuries that required medical attention. The contact did not disclose if a police report was filed or not.
Tl* the contact owns a 2011 buick lucerne. The contact stated that the vehicle would not start and the key fob did not work. When the contact attempted to unlock the vehicle with the key fob, she became locked inside the vehicle. The contact had to manually unlock the door on the passenger side to exit the vehicle. In addition, the electrical system did not work and the contact smelled a burning odor. Also, the vehicle made grinding and clicking sounds even with it being off.
Tl* the contact owns a 2011 buick lucerne. The contact was driving approximately 10 MPH and noticed that the driver's side view mirror was obstructing his vision when attempting a turn. The vehicle was not diagnosed or inspected. The manufacturer was notified of the problem. The approximate failure mileage was 8,000.