2001 Cadillac Deville air bags problems

Tl* the contact owns a 2001 cadillac deville. The contact stated that while driving 35 MPH, she crashed into another vehicle and the air bags failed to deploy. A police report was filed. The contact sustained shoulder and head injuries, the passenger sustained head and neck injuries, and both rear side passenger's sustained neck and back injuries. All of the occupants required medical attention. The vehicle was towed to an independent mechanic and was ruled as destroyed.

The dashboard is literally falling down in to your legs and feet. I had a large piece fall on my legs and feet while driving. I have never had any work done on the car where they have to remove the dashboard. There are pieces of black plastic that fall out of the dashboard area all the time. I have had to tape the light switches into place with duct tape. And the radio and A/C control area I have proped up with a shelf bracket to try and hold it in place.