2014 Cadillac SRX wipers, windshield & visibility problems

Driving in light snow/ice and extreme cold (approximately 15 deg f) conditions, wipers continually clogged with ice. While this may appear to be an expected result, the design of the wiper location below the point on the windshield where the front window defroster hits the window may have exacerbated the problem. Snow and ice from the windshield melted, ran down windshield to the wiper location and immediately refroze - rendering the wipers ineffective.

Tl* the contact owns a 2014 cadillac srx. While driving at night, the low beam headlights were extremely dim and created a visibility hazard. The vehicle was taken to otto cadillac (1730 central ave, albany, ny) where it was diagnosed that the failure was caused by moisture in the headlight assembly and the entire headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.