2014 Cadillac SRX problems
Owners have filed 455 complaints with NHTSA about the 2014 Cadillac SRX. Lighting is the most reported problem area, at 59% of complaints. Next are electrical system (9%) and wipers, windshield & visibility (6%).
At a glance
- Complaints
- 455 filed with NHTSA
- Most reported
- Lighting 59% of complaints
- Crashes and fires
- 25 and 3
- Injuries and deaths
- 13 and 0
- Typical mileage
- 58,000 miles 269 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 30 |
| 20k to 40k miles | 41 |
| 40k to 60k miles | 70 |
| 60k to 80k miles | 59 |
| 80k to 100k miles | 37 |
| 100k to 120k miles | 17 |
| 120k to 140k miles | 14 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 269 complaints that include odometer readings, half describe a problem before roughly 58,000 miles. For lighting specifically, the median reported mileage is about 58,000 miles (149 complaints with mileage).
Safety-related details: 25 complaints mention a crash; 3 complaints mention a fire; 13 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 3rd most-complained-about out of 13 model years of the Cadillac SRX with enough data (264 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2014 cadillac srx. While driving approximately 5 MPH, the vehicle accelerated independently and without warning. As a result, the contact crashed the vehicle into a cement post and the air bags failed to deploy. The contact and the front passenger both sustained chest injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 4,999.
On may 12, 2018, we were driving west on maryland interstate 68 through the mountains. We were driving downward on one of the many mountains and I noticed a wobble coming from the front passenger wheel. I began to worry and slowed down from 70 MPH to 50 MPH. As I approached the bottom of the mountain there was a curve to the left. All of the sudden we lost control like we were on ice.
Tl* the contact owns a 2014 cadillac srx. The contact stated that the headlights on the vehicle were extremely dim, which made the vehicle difficult to drive at night. The contact changed the headlight bulbs, but that did not repair the failure. The dealer was not contacted. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 75,000.
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a portion of the repair cost. The failure mileage was approximately 40,000.