2020 Cadillac XT6 problems
The 2020 Cadillac XT6 has 53 complaints on file with NHTSA. The largest share (21%) concerns electrical system. After that come drivetrain & axles (17%) and backover prevention (15%).
At a glance
- Complaints
- 53 filed with NHTSA
- Most reported
- Electrical system 21% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 16,000 miles 22 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 22 complaints that report mileage, the typical (median) problem appeared at about 16,000 miles.
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Takata inflators: july 20, 2019 I leased the vehicle. On july 22, 2019 the vehicles dasn warning indicated "service safety restraint system" on july 25 I took the vehicle in for service. On the afternoon of july 26 it was returned to me. The service advisor stated they replaced a part in the drivers airbag. I drove the vehicle home without an issue. Within the day the issue continued and again a service warning. I made another service appointment and the dealer kept the car.
Brand new off dealer lot needed new battery. From that point forward the vehicle's electronics constantly malfunctioned. The dealer tried everything including working with cadillac for new parts and suggestions to make the electrical system function normally. After three weeks of work, it still malfunctions and is dangerous to drive.
2020 cadillac xt6 with all options and new vehicle with less than 400 miles, fuel gauge indicator hash marks that show the level of fuel on the fuel gauge intermittently stop working upon engine startup. Dealer has already checked computer codes and found no error codes. Dealer states they have reset computers several times to correct this issue. Dangerous driving without knowing how much fuel is really in the fuel tank.
The contact owns a 2020 Cadillac XT6. The contact stated when she placed her vehicle in reverse(R), the rearview camera screen went blank with a line was on the display screen. The vehicle was taken to the dealer and the rearview camera was replaced; however, the failure persisted. The manufacturer was not contacted. The failure mileage was 16,572.
The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the dealer, who determined that the cabin filter was clogged and needed to be replaced. The vehicle was repaired, but the failure reoccurred.