Vehicle Data Hub

2002 Chevrolet Avalanche 2500 problems

NHTSA has received 67 complaints about the 2002 Chevrolet Avalanche 2500, and 46% of them involve engine. Next are brakes (27%) and electrical system (7%).

At a glance

Complaints
67 filed with NHTSA
Most reported
Engine 46% of complaints
Crashes and fires
4 and 2
Injuries and deaths
1 and 0
Typical mileage
80,000 miles 61 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 46%
  • Brakes 27%
  • Electrical system 7%
  • Fuel system 7%
  • Air bags 1%
  • Drivetrain & axles 1%
  • Lighting 1%
  • Steering 1%
  • Tires 1%
  • Wipers, windshield & visibility 1%

When problems show up

Complaints by mileage, 2002 Chevrolet Avalanche 2500 Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 15 complaints 80k to 100k miles: 16 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 7 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 61 complaints that include mileage. 20% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles4
40k to 60k miles8
60k to 80k miles15
80k to 100k miles16
100k to 120k miles8
120k to 140k miles7
140k to 160k miles2
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 61 complaints that include odometer readings, half describe a problem before roughly 80,000 miles. For engine specifically, the median reported mileage is about 80,000 miles (30 complaints with mileage).

Safety-related details: 4 complaints mention a crash; 2 complaints mention a fire; 1 injury reported.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

A guy ran through a stop sign which caused me to hit him near the end of his vehicle. He was trying an xterra and I hit hm head on near the end of his vehicle however my airbags did not deploy. The entire front end of my truck is gone, radiator is exposed and hood pushed up to the windshield.

August 2008 CrashInjury

Tl*the contact owns a 2002 chevrolet avalanche 2500. The contact attempted to start the vehicle, but the engine would not turn over. He noticed underneath the hood that both the wire and harness were burned. The failure was related to the fuel pump. There were no warning indicators prior to the failure. The vehicle was not taken to a mechanic. The contact repaired the vehicle and stated that the failure was related to the wiring harness. The current and failure mileages were 150,000.

Reported at 150,000 miles, June 2008 Fire

Tl* the contact owns a 2002 chevrolet avalanche 2500. The contact stated that the vehicle was equipped with dual fuel tanks and the contact noticed that the rear fuel pump wires and port were melted. The vehicle was diagnosed by an independent mechanic who informed the contact that fuel pump and related components would need to be replaced. The contact was advised that the parts needed to complete the repair were no longer being produced. The vehicle was not repaired. The manufacturer was notified of the issue.

Reported at 113,000 miles, July 2012 Fire

Tl*the contact owns a 2002 chevrolet avalanche 2500 equipped with hercules line all track tires (n/a), size 265/75/r16, DOT jenkecl, serial nss-010733. While driving 45 MPH, the passenger rear tire failed causing damage to the rear bumper. The contact planned to have the vehicle repaired and to contact the manufacturer. The current and failure mileages were approximately 87,000.

Reported at 87,000 miles, September 2010

Sometimes my 2002 chevy avalanche 8.1 will not start. I lock car again with remote fob, unlock and usually it starts. Sometimes it takes several attempts at locking, unlocking before it will start. Now vehicle stalls with no warning, no power brakes, steering etc. Does this at random speeds without notice or any apparent consistency. This has happened on the freeway at high speeds and is very dangerous. To restart I must try and get pulled over safely, lock and unlock truck with fob and hope it starts.

Reported at 133,000 miles, December 2010

Other model years of the Avalanche 2500