2020 Chevrolet Equinox problems
NHTSA has received 515 complaints about the 2020 Chevrolet Equinox, and 23% of them involve brakes. After that come engine (20%) and fuel system (11%).
At a glance
- Complaints
- 515 filed with NHTSA
- Most reported
- Brakes 23% of complaints
- Crashes and fires
- 36 and 12
- Injuries and deaths
- 19 and 1
- Typical mileage
- 12,000 miles 138 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 77 |
| 20k to 40k miles | 17 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 14 |
| 100k to 120k miles | 8 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 2 |
What the data shows
Among the 138 complaints that report mileage, the typical (median) problem appeared at about 12,000 miles. For brakes specifically, the median reported mileage is about 63,000 miles (26 complaints with mileage).
Safety-related details: 36 complaints mention a crash; 12 complaints mention a fire; 19 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 8th most-complained-about out of 22 model years of the Chevrolet Equinox with enough data (409 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I am a crash investigator/reconstructionist looking into a fatal crash involving a 2020 equinox with approximately 2000 miles on it that hit a tree in the front (head-on) at approximately 40 miles per hour. There were 2 occupants, driver and front seat passenger. Passenger said he was not wearing his seat belt. Passenger seat belt was found to be retracted and locked tight. Driver seat belt was found to be retracted and loose (normal positioning).
While having the right of way driving thru an intersection, going approximately 40 mph, another vehicle disregarded a stop sign and t-boned my vehicle on the drivers side. My vehicle was pushed off the road and came to rest in a ditch. Impact was directly on the drivers side door which sustained severe damage. My vehicle also sustained damage to front corner panel along with damage to the rear driver side door. Driver side-impact curtain airbag did not deploy on my vehicle.
I purchased the 2020 equinox SUV. Immediately leaving the dealership after a heavy rain the SUV wasn't able to stop when I applied the breaks & approached a stop sign on a major highway and I was struck on the driver side of the car. I woke up in a trauma center in springfield mo. The vehicle had 84 miles on it. $17,500 in damage not including serious injuries not just to myself but the car that struck me.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence, and a handheld diagnostic machine retrieved DTC: U18A2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
The contact owns a 2020 Chevrolet Equinox. The contact stated while his son was driving 60 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal and stalled. No warning light was illuminated. The contact's son was able to coast to the side of the road. The contact's son called Roadside Assistance, who added gasoline to the vehicle, because the contact's son believed that was the cause of the failure. However, the vehicle failed to restart.