Vehicle Data Hub

2011 Chevrolet HHR problems

Owners have filed 288 complaints with NHTSA about the 2011 Chevrolet HHR. Fuel system is the most reported problem area, at 16% of complaints. Next are electrical system (14%) and air bags (10%).

At a glance

Complaints
288 filed with NHTSA
Most reported
Fuel system 16% of complaints
Crashes and fires
20 and 3
Injuries and deaths
30 and 0
Typical mileage
57,000 miles 209 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2011 Chevrolet HHR Complaints by odometer reading in 20,000-mile steps. The median is about 57,000 miles. 0k to 20k miles: 23 complaints 20k to 40k miles: 40 complaints 40k to 60k miles: 45 complaints 60k to 80k miles: 34 complaints 80k to 100k miles: 21 complaints 100k to 120k miles: 17 complaints 120k to 140k miles: 18 complaints 140k to 160k miles: 9 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 57,000 miles
Based on 209 complaints that include mileage. 52% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles23
20k to 40k miles40
40k to 60k miles45
60k to 80k miles34
80k to 100k miles21
100k to 120k miles17
120k to 140k miles18
140k to 160k miles9
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Of the 209 complaints that include odometer readings, half describe a problem before roughly 57,000 miles. For fuel system specifically, the median reported mileage is about 102,000 miles (18 complaints with mileage).

Safety-related details: 20 complaints mention a crash; 3 complaints mention a fire; 30 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 6th most-complained-about out of 6 model years of the Chevrolet HHR with enough data (190 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I purchase chevy hhr in good conditions until I got on the freeway. As I was immerging in to the freeway the accelorator got stuck on 6RPM and was speeding 60MPH I tried to slow down and the brakes didnt go down at all. It was all locked up my kids and I freak out with the speed that the car was picking up and how the breaks werent working I decided to use the emergency handdle and some side bushes to slow down the car and nothing worked!

Reported at 156,000 miles, October 2015 CrashInjury

Merging into traffic car stopped in front of me I pressed the brakes and the rental just continue to slide into the car causing rear end accident warning lights in dash control traction service and engine service soon low oils lights loud noise from brakes loins noise from underparts

Reported at 20 miles, January 2014 CrashInjury

Tl* the contact owns a 2011 chevrolet hhr. The contact stated that the gear shift stick was not able to shift out of the park position. The vehicle was towed to the dealer where it was diagnosed that the transmission shift solenoid failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 82,567.

Reported at 82,567 miles, April 2016

Instrument panel functions work intermittently while vehicle is running and flashes on and off. It is a safety concern as the speedometer function does not work while driving vehicle. This problem also affects the ability of transmission to shift into gear properly. When vehicle is checked using diagnostic computer, computer fails to detect code error or identify problem with vehicle.electrical system.

Reported at 116,000 miles, June 2018

Other model years of the HHR

Best and worst years for the Chevrolet HHR