2006 Chevrolet Silverado 1500 steering problems

When I turn the steering wheel normally from left to right I hear a clicking noise as I turn. The service manager at the dealership stated that there is a ring in the steering column that works with the airbag. He stated that it cannot be fix and that is the way it is. When I told him that other sliverado's that I drove did not make the noise he said that some are louder than others but there's nothing he can do the fix it. Could the ring be defective? If so will it affect the airbag?

Tl* the contact owns a 2006 chevrolet silverado 1500. The contact stated while driving approximately 5 MPH, the steering wheel seized for a few seconds. Additionally, the front end of the vehicle vibrated severely. The vehicle was taken to an authorized dealer three times for the replacement of the intermediate drive shaft on three visits. The brake lines, transmission cooling lines and intermediate steering shaft were covered with rust and were replaced by the dealer.