2015 Chevrolet Silverado 1500 wipers, windshield & visibility problems

Tl* the contact owns a 2015 chevrolet silverado 1500. The contact stated that they used the remote starter to start the vehicle from inside the house. After a few minutes, the contact noticed a little smoke coming from the rear sliding glass window. The contact walked out to the vehicle to investigate the origin of the smoke and noticed that the glass from the rear window was glowing a cherry red color.

Tl* the contact owns a 2015 chevrolet silverado 1500. The contact stated that the rear and front defrosters were inoperable, which reduced the contact's visibility out of the rear and front windshields. There were no warning indicators illuminated. The manufacturer was notified of the failure and stated that it was not included in a recall. The vehicle was not diagnosed or repaired. A dealer was not contacted. The failure mileage was 71,000.