Vehicle Data Hub

2002 Chevrolet Suburban 2500 problems

NHTSA has received 39 complaints about the 2002 Chevrolet Suburban 2500, and 56% of them involve engine. Next are brakes (15%) and electrical system (15%).

At a glance

Complaints
39 filed with NHTSA
Most reported
Engine 56% of complaints
Crashes and fires
1 and 0
Injuries and deaths
0 and 0
Typical mileage
81,000 miles 37 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 56%
  • Brakes 15%
  • Electrical system 15%
  • Fuel system 5%
  • Cooling system 3%
  • Exhaust system 3%
  • Tires 3%

When problems show up

Complaints by mileage, 2002 Chevrolet Suburban 2500 Complaints by odometer reading in 20,000-mile steps. The median is about 81,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 13 complaints 80k to 100k miles: 9 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 4 complaints 160k to 180k miles: 3 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 81,000 miles
Based on 37 complaints that include mileage. 11% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles2
40k to 60k miles2
60k to 80k miles13
80k to 100k miles9
100k to 120k miles3
120k to 140k miles1
140k to 160k miles4
160k to 180k miles3
180k to 200k miles0
200k+ miles0

What the data shows

Of the 37 complaints that include odometer readings, half describe a problem before roughly 81,000 miles. For engine specifically, the median reported mileage is about 76,000 miles (21 complaints with mileage).

Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 94% of model years in our database.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The vehicle in question is a 2002 chevrolet 2500 4x4 suburban. The vehicle was traveling down the road and without touching the brake pedal the front brakes lock up and the vehicle shakes and is almost uncontrollable to stop. The vehicle is currently at the chevy dealership. They are replacing the speed sensors in the hubs but they are stating that they have never seen this problem.

Reported at 100,000 miles, June 2006 Crash

2002 chevy suburban with 8.1l motor randomly shuts down at highway speeds or in traffic without warning which causes loss of steering and braking. I have had 3 separate dealers look at it and the "codes" never reflect what happened. I even read the current NHTSA action pe06016 description to the service tech (as I write this my vehicle is in the shop for "engine losses all power and dies at highway speeds or no start and stalling conditions") and described these exact symptom and he said the codes don't reflect…

Reported at 77,000 miles, May 2006

Crank position sensor failure resulting in sudden engine stall while driving in certain GM vehicles equipped with 8.1l engines. In some cases, the complainants alleged that as result of the engine shutting down, the vehicle lost power steering and power brakes at highway speeds.

Reported at 60,000 miles, August 2006

I have a 2002 chevrolet suburban 2500 4 wd with an 8.1 liter engine with 67,000 miles on it. It has stalled out 5 times over the last 6 months, nearly causing a serious crash on the second to last one on interstate route 80 outside of sparta, new jersey. The engine just stops and I have no control over the vehicle. I have taken it to two mechanics who have not been able to repair it. I am afraid to drive the vehicle. What should I do and where should I go to get this fixed.

Reported at 66,485 miles, December 2007

I have had several incidents in two weeks that nearly caused serious accidents. I would be driving at various speeds, slow and interstate driving, where the engine would suddenly lose all power and the battery light would come on. I would have to struggle to have the vehicle glide to the service lane without causing an accident. These happened all times of day and all weather conditions and caused hazardous close calls.

Reported at 141,946 miles, March 2016

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