2003 Chrysler Town And Country wipers, windshield & visibility problems

Consumer called complaining about having problem with the vehicle visibility sun screen, from the windshield do not protect his eye vision, and his afraid to have an accident. Dealer has been notified nothing they can do. Please provide further information. Ts

My 2003 town and country limited minivan recently had a window blow out on the passenger sliding door. The incident happened while driving down the highway and resembled a tear about a third of the way up the window. It did not resemble an external damage sight and seemed to look as if the window ripped open for some reason. The initial 'tear' was about a foot long and expanded through out the entire window from there. I was quickly referred to my insurance carrier by the dealership.