2008 Chrysler Town And Country wipers, windshield & visibility problems

Tl*the contact owns a 2008 chrysler town and country. The contact stated that the racks on the luggage rack were sharp. He stated that one could cut their finger by grabbing the rack incorrectly. The contact had to saw the rack down with sand paper in order to smooth out the rough edges. The manufacturer has not offered any assistance. The failure mileage was 500 and current mileage was 1,000.

Vehicle shuts off while driving. How can this problem, addressed literally hundreds and thousands of times on multiple sites, be judged by your department as not a "safety issue"? I, along with my wife, have been driving down the road with my family at highway speeds and the van completely shuts down. I have been driving down my driveway at low speeds and the van completely shuts down. The van behaves as if possessed.