Vehicle Data Hub

2003 Chrysler Town And Country problems

The 2003 Chrysler Town And Country has 336 complaints on file with NHTSA. The largest share (18%) concerns steering. After that come electrical system (13%) and air bags (7%).

At a glance

Complaints
336 filed with NHTSA
Most reported
Steering 18% of complaints
Crashes and fires
22 and 9
Injuries and deaths
46 and 4
Typical mileage
61,000 miles 250 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2003 Chrysler Town And Country Complaints by odometer reading in 20,000-mile steps. The median is about 61,000 miles. 0k to 20k miles: 40 complaints 20k to 40k miles: 46 complaints 40k to 60k miles: 34 complaints 60k to 80k miles: 34 complaints 80k to 100k miles: 40 complaints 100k to 120k miles: 21 complaints 120k to 140k miles: 18 complaints 140k to 160k miles: 8 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 3 complaints 200k+ miles: 4 complaints 040k80k120k160k200k miles Typical: 61,000 miles
Based on 250 complaints that include mileage. 48% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles40
20k to 40k miles46
40k to 60k miles34
60k to 80k miles34
80k to 100k miles40
100k to 120k miles21
120k to 140k miles18
140k to 160k miles8
160k to 180k miles2
180k to 200k miles3
200k+ miles4

What the data shows

Among the 250 complaints that report mileage, the typical (median) problem appeared at about 61,000 miles. For steering specifically, the median reported mileage is about 49,000 miles (44 complaints with mileage).

Safety-related details: 22 complaints mention a crash; 9 complaints mention a fire; 46 injuries reported; 4 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2003 ranks 17th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (221 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Hello my name is [xxx] I am a survivor of a car crash I was on the way from picking my son up from school driving a man in front of me was drunk driving and as a mother I swerved to protect my son from getting hit which I didn't know was I actually didn't save him he suffered from multiple brain injuries and fractured bones in his face broken ribs he later died from the airbags not deploying in my 2003 chrysler town and country LX his seatbelt didn't protect him and he was thrown out of the van.

Reported at 120,000 miles, January 2016 CrashInjuryDeath

Tl*the contact owns a 2003 chrysler town and country. As the contact was placing her child into a restraint system, the passenger side sliding door (equipped with the safety lock mechanism) failed to recognize that a passenger was in between the door. As a result, the door slammed onto the contact's arm. She suffered moderate damage to her upper arm, including a broken blood vessel. Secondly, she noticed that the driver's side sliding door would sporadically open, even while the vehicle was in motion.

Reported at 100,000 miles, August 2008 Injury

Tl* the contact owns a 2003 chrysler town and country. The contact stated that while driving 60 MPH, he attempted to deactivate the cruise control but the vehicle did not respond. The contact was able to stop the vehicle by applying the brakes but when he removed his foot from the brak pedal, the vehicle rapidly accelerated to 60 MPH as if the cruise control function had still not deactivated. The contact shut off the engine and when restarted, the failure recurred.

Reported at 210,500 miles, December 2013

Other model years of the Town And Country

Best and worst years for the Chrysler Town And Country