2018 Dodge Durango seats problems

While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week.

Tl* the contact owns a 2018 dodge durango. While driving 35 MPH, the front driver's seat independently reclined backwards. The contact coasted the vehicle to the side of the road and attempted to recline the seat forward, but the handle failed. In addition, the contact stated that the seat failed to slide forward. The cable needed to be replaced. The vehicle was not repaired. The manufacturer was notified and provided a case number. The approximate failure mileage was 2,347. The VIN was not available.