2018 Dodge Durango problems
NHTSA has received 335 complaints about the 2018 Dodge Durango, and 26% of them involve electrical system. After that come lighting (17%) and engine (9%).
At a glance
- Complaints
- 335 filed with NHTSA
- Most reported
- Electrical system 26% of complaints
- Crashes and fires
- 16 and 0
- Injuries and deaths
- 10 and 0
- Typical mileage
- 23,000 miles 122 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 52 |
| 20k to 40k miles | 36 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 122 complaints that report mileage, the typical (median) problem appeared at about 22,000 miles. For electrical system specifically, the median reported mileage is about 29,000 miles (33 complaints with mileage).
Safety-related details: 16 complaints mention a crash; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 16th most-complained-about out of 25 model years of the Dodge Durango with enough data (246 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2018 dodge durango. While driving 43 MPH over an icy patch in the road, the vehicle crashed into a guardrail, three telephone poles, and a tree. The air bags failed to deploy. The contact sustained a shoulder injury and medical attention was provided. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted.
I was in a collision, going 70*MPH on the expressway. Guy in front of me slammed on his breaks with no one in front of him. I had no time to stop, slammed into the back of his car. Not a single airbag deployed inside the vehicle, the whole front end was smashed in.
The entire 8.4" screen on the dashboard flashes on and off continually whether the vehicle is running or not. Seems like there is a major short in the electrical system. While this issue is happening you have no control over heating, ventilation, radio, navigation, apps or apple car play. Also, while driving at night the flashing screen causes a hazardous distraction in an otherwise dark vehicle.
While drive my 2018 dodge durango on the fwy around 65+ the engine just turn off. With kids in the car we were stuck in the slow lane of the fwy unable to move the car. I tried restarting it with no luck. The car still had power(lights were on). The car wouldn't go into neutral .. The car had to be pulled off the road by a tow truck. After about an hour( car was towed) when we got it home we tried again to start the car it started! No check light came on during anytime. A very scary experience.