2007 Dodge Nitro engine problems

My child and I were in an accident that resulted in the complete loss of our vehicle. The bottom of car was leaking and it according to bystanders caught fire. The complaint that I have is the fact that I received the recall notice for my vehicle back in the month of may and called the local dealership for 3 months to schedule the safety recall repair of the underbody transmission tunnel shield, but every time I called I was told the parts were not available for the 3 months I tried to follow up only to learn that…

Tl*the contact owns a 2007 dodge nitro. With the heater settings on the high and low selections, the air that came from the floor vents produced a lot of cold air. The contact stated that there was warm air coming from the vents above. He took the vehicle to the dealer twice. The first time, the vehicle was with the dealer for three days and they were unable to find any failure. The second time, the vehicle was in the shop for approximately three weeks.