2007 Dodge Nitro body & structure problems

My child and I were in an accident that resulted in the complete loss of our vehicle. The bottom of car was leaking and it according to bystanders caught fire. The complaint that I have is the fact that I received the recall notice for my vehicle back in the month of may and called the local dealership for 3 months to schedule the safety recall repair of the underbody transmission tunnel shield, but every time I called I was told the parts were not available for the 3 months I tried to follow up only to learn that…

Tl* the contact owns a 2007 dodge nitro. The contact stated that after locking the doors to the vehicle, it was later discovered that the doors became unlocked. The contact also indicated that while operating the vehicle, the doors would erroneously unlock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.