2017 Ford Edge steering problems

Tl* the contact owns a 2017 ford edge. While the contact's daughter was reversing out of the driveway, the brake pedal was depressed, but failed to operate. Additionally, the steering seized and the vehicle started to vibrate abnormally. While the vehicle was still in motion, the contact's daughter jumped out of the vehicle and suffered a concussion, bruises, headaches, back aches, and contusions that required medical attention. A police report was filed.

The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder.