2022 Ford Escape Phev problems

I recently purchased a 2022 Ford Escape and during my first drive with it upon arriving home while unloading the trunk I felt a pain in my hand. I looked where I had place my hand to reach in the trunk and there was razor sharp metal. I contacted Ford and brought the car in to get it deburred and Ford refused to repair the issue telling me all Ford Escapes had the razor sharp metal and that is as it’s designed. They provided this response in writing.

While driving on a divided highway in the right-most lane with adaptative cruise control and lane-centering turned on, the steering wheel jerked to the right harder and faster than the driver could react, causing the wheels to collide with a concrete curb that led up to a pedestrian walk way next to the highway. We have not had issues otherwise with the lane-centering. And on a 12-mile diagnostic drive, the dealership did not observe the behavior.

The contact owns a 2022 Ford Escape Hybrid. The contact stated while driving 5 MPH, the vehicle lost motive power and stalled intermittently. The contact was able to restart the vehicle. The power train warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,400.

The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined.