2017 Ford Escape cruise control problems

Had a crash yesturday,pulled into business, applied brakes,did not work car started accelerating could not stop,brake s did not work,crashed into building,,car got towed,15 thousand dollar damage my ins.has to pay,plus the corner of building.police report said,failed to stop,I could not.this should have never happened,contacted ford,with no avail. Have fractured ribs,plenty of bruising, and my neck hurts.its a 2017 ford escape,wich I bought new.

I turned from the parking lot intersection in eagle run shopping center, nw of wendy's, from west to south onto the parking lot road that accesses the w maple rd & birch st intersection. I completed my turn and drove south down the parking lot access road to the w maple & birch st intersection where the traffic light was red. I came to a complete stop to wait for a green light. I stopped a ways back from the median curb of the intersection to allow for turning traffic from the west.