2019 Ford Expedition body & structure problems

The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed.

The rear lift gate randomly opens on the vehicle. Dealership has said it is a defective wiring harness. The lift gate close with people standing at the rear bumper loading items in the back and will continue to fight to continue closing operations. It does the same with opening. Additionally it has opened while sitting in the drivers seat with the key in the car. The car has been stationary for all openings. This has happened on multiple occasions and