2002 Ford Explorer Sport body & structure problems

I don't know if this is the right place to file this complaint but its worth a shot. My mother owned a 2002 ford explorer sport. My brother was driving it home to kansas city from st. Louis missouri. The weather was perfect, the roadways were perfect, there was nothing wrong with the car, the air bags deployed, he wasn't speeding. However, he drove off the side of the highway, over corrected it to gain control and fish-tailed. Witnesses say that it looked like he had control again and then it rolled, killing him.

Tl*the contact owns a 2002 ford explorer sport. The contact lifted the rear hatch and opened the glass door. The hinge on the glass door loosened and caused it to fall and injure the contact's thumb. The hinge should be secured in place. The contact received a recall for this issue after he was injured. The recall applied to the ford explorer and ford explorer sports. The recall number was unknown. The failure and current mileages were 93,000.