2015 Ford Explorer wipers, windshield & visibility problems

Tl* the contact owns a 2015 ford explorer. While driving approximately 55 MPH, there was a loud banging noise and glass fell from the sun roof. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,900. The VIN was unavailable.

The contact owns a 2015 Ford Explorer. The contact stated that the sunroof was leaking during inclement weather. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gaskets and internal sunroof rails needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.