2015 Ford Explorer body & structure problems

August 24, 2015 I was driving to a 7:00 pm exercise class .I was talking to my mother via bluetooth when I suddenly blacked out and drove across the service road and all 4 lanes both north and south of 287 . I wake to emergency responders pulling me from the car and putting me into a ambulance , my mother could hear all of this. I was taken to hospital and had multiple tests run but nothing was found . After I was discharged I had several more tests run and again nothing was found.

The contact owns a 2015 Ford Explorer. The contact stated that while parked or while driving during inclement weather, water would enter the cabin of the vehicle. The contact stated that the rain caused an electrical failure in the vehicle that caused the radio, windows, and other electrical equipment to not function properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the roof rack needed to be replaced.