2020 Ford Explorer forward collision avoidance problems
Owners reported forward collision avoidance problems in 88 complaints for the 2020 Ford Explorer, 5% of the complaints on file.
At a glance
- Complaints
- 88 5% of this year's complaints
- Typical mileage
- 12,000 miles 16 complaints with mileage
- Crashes and fires
- 8 and 0
- Injuries and deaths
- 4 and 0
Source: NHTSA owner complaints
When forward collision avoidance problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 16 forward collision avoidance complaints that report mileage, the median is about 12,000 miles, and 81% were reported before 60,000 miles.
These complaints mention 8 crashes, 4 injuries.
What owners wrote
Automatic Emergency Braking, Forward Collision Warning . The systems did not perform as they where designed to. No the problem was not looked at by the company.As far as I know Ford never looked at the vehicle. No warning of any kind showed up on the vehicle before the collision.
Several times when the rear camera just doesn't work - no particular reason but it's just out. It usually resumes normal operation after shutting off the car and restarting but sometimes I've had to shutdown and restart more than once (see picture from most recent issue). The emergency breaking system, particularly when moving in reverse has engaged unexpectedly numerous times without warning and without any danger or obstructions in the way of my car.
Other problems reported for the 2020 Ford Explorer
- Drivetrain & axles 492 complaints
- Electrical system 189 complaints
- Engine 139 complaints
- Backover prevention 112 complaints
- Brakes 88 complaints
- Wipers, windshield & visibility 70 complaints
- Lighting 56 complaints
- Body & structure 45 complaints