2020 Ford Explorer body & structure problems
Owners reported body & structure problems in 45 complaints for the 2020 Ford Explorer, 3% of the complaints on file.
At a glance
- Complaints
- 45 3% of this year's complaints
- Typical mileage
- 40,000 miles 13 complaints with mileage
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 5 and 0
Source: NHTSA owner complaints
When body & structure problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 0 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 13 body & structure complaints that report mileage, the median is about 40,000 miles, and 62% were reported before 60,000 miles.
These complaints mention 1 crash, 1 fire, 5 injuries.
What owners wrote
I have a serious safety issue with my 2020 Ford Explorer. The tailgate has unexpectedly closed when loading or unloading items from the cargo area. This is due the foot activation function. When loading/unloading heavier items you must stand close to the bumper. In so doing the foot activation closes the tailgate. This has happened at least 6 times including closing on my wife and grand children. The attached photo shows a skin scrap I sustained in blocking the tailgate from closing on a grandchild.
The contact owns a 2020 Ford Explorer. The contact stated while approaching a stop, the vehicle's upper center console detached from its housing causing the contact to crash into another vehicle due to the failure. No one was injured. A police report was filed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 48,123.
Other problems reported for the 2020 Ford Explorer
- Drivetrain & axles 492 complaints
- Electrical system 189 complaints
- Engine 139 complaints
- Backover prevention 112 complaints
- Brakes 88 complaints
- Forward collision avoidance 88 complaints
- Wipers, windshield & visibility 70 complaints
- Lighting 56 complaints