2011 Ford Fiesta problems
NHTSA has received 1,040 complaints about the 2011 Ford Fiesta, and 33% of them involve drivetrain & axles. After that come body & structure (12%) and engine (11%).
At a glance
- Complaints
- 1,040 filed with NHTSA
- Most reported
- Drivetrain & axles 33% of complaints
- Crashes and fires
- 52 and 7
- Injuries and deaths
- 59 and 6
- Typical mileage
- 57,000 miles 851 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 158 |
| 20k to 40k miles | 132 |
| 40k to 60k miles | 151 |
| 60k to 80k miles | 173 |
| 80k to 100k miles | 110 |
| 100k to 120k miles | 62 |
| 120k to 140k miles | 27 |
| 140k to 160k miles | 19 |
| 160k to 180k miles | 7 |
| 180k to 200k miles | 10 |
| 200k+ miles | 2 |
What the data shows
Among the 851 complaints that report mileage, the typical (median) problem appeared at about 57,000 miles. For drivetrain & axles specifically, the median reported mileage is about 57,000 miles (279 complaints with mileage).
Safety-related details: 52 complaints mention a crash; 7 complaints mention a fire; 59 injuries reported; 6 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 1st most-complained-about out of 9 model years of the Ford Fiesta with enough data (744 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was traveling from las vegas, nv to twin falls, id with my son [xxx] on dec 14 2015 to visit family for christmas. My son [xxx] was a week from turning 4, weighed 37 lbs and was 38 inches tall. I had him in the baby trend hybrid 3 in 1 LX (kiwi color) forward facing in the 5 point harness. At around 9pm mountain standard time on dec 14 2015 my son [xxx] was able to pull the slack on his harness loose after unclipping his chest clip and freed his upper arms.
Tl* the contact owned a 2014 baby trend hybrid 3-in-1 booster seat. While driving 25 MPH, another vehicle crashed into the rear of the contact's vehicle at a high rate of speed. The driver sustained whiplash and the child passenger was fatally wounded due to the impact of the crash. The seat belt did not secure the child during the crash. A police report was filed. The vehicle was towed to a yard and the booster seat was discarded. The contact could not diagnose what caused the failure.
Driver's side rear door suddenly could not latch. Took it to the dealer who charged $500 to fix it. Car only has 47000 miles on it so it should not have happened. Did not have any children so rarely used the rear doors. I do not think I should have been charged for the repair.
Car is parked, due to shuddering, stalling and lack of power. No faith in the vehicle, won't sell because I don't want it to become somebody else problem.