2006 Ford Five Hundred brakes problems

Tl* the contact owns a 2006 ford five hundred. The contact was driving in reverse at an unknown speed. As the contact applied the brakes, the vehicle would not respond and hit a shopping cart, which in turn the cart hit another vehicle. A police report was filed but no injuries were reported. The failure was not diagnosed. Approximately four months later while driving at an unknown speed, the contact applied the brakes and experienced an increase in stopping distance.

Tl*the contact owns a 2006 ford five hundred. According to the dealer, the brake pads rub the rotors and heat the pads and rotors during stopping. The contact noticed the failure while driving 30 MPH. The vehicle was taken to the dealer once and they acknowledged the failure and extended the warranty. The current mileage was 5,800 and failure mileage was 1.