2013 Ford Flex engine problems

On 7/20/13 I dropped off the flex at the dealer for the timely service and also to have the A/C checked. For about 2 months a terrible odor has been coming from the A/C and after the car was unused for a day, the odor was unbearable when we turned on the car A/C. On 7/22/13 at the end of the work day, the service dept called stating all work was completed, that the A/C was working properly and that there was no A/C problems to repair.

The contact owns a 2013 Ford Flex. The contact stated that the vehicle failed to start-up occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel inlet needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 103,000.