2014 Ford Focus latches & locks problems

Tl* the contact owns a 2014 ford focus. While driving 60 MPH, the vehicle stalled without warning. As a result, the vehicle was involved in a rear end collision. The driver was unable to exit the vehicle because the doors failed to open and was pulled out from the window. The driver sustained neck, back, stomach, leg, and knee injuries that required medical attention. The driver later died due to the injuries. A police report was filed. The body damage was repaired.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated.