2014 Ford Focus steering problems

Tl* the contact owned a 2014 ford focus. While driving 70 MPH with the cruise control activated, the steering wheel vibrated when the cruise control was deactivated. The contact lost control of the vehicle and crashed into a guardrail. There were no warning indicators illuminated. The vehicle was towed and deemed a total loss at the salvage yard. The police was notified but the contact was unaware if a report was filed. The contact was taken to the hospital by ambulance for observation of chest pains.

Tl* the contact owns a 2014 ford focus. While driving at 10 MPH and attempting to make a left turn, the vehicle independently veered to the right. The contact stated that the steering wheel would not go back into the direction in which it was being turned. The contact then stated that the vehicle hit a curb and subsequently stalled without warning. The vehicle was towed to an independent mechanic for diagnostic testing; however, the details of the diagnosis could not be provided.