2015 Ford Focus transmission problems

Tl* the contact owns a 2015 ford focus. While driving 70 MPH, the vehicle hesitated, fell out of gear, and decelerated. The vehicle performed as if it were in neutral. In addition, the check engine warning indicator illuminated. The contact stated that it took up to three attempts to start the vehicle. The vehicle was not repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 153,000.

The contact owns a 2015 Ford Focus. The contact stated that on three occasions while driving at various speeds, the vehicle began vibrating with a grinding sound coming from the front end of the vehicle while shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was then taken to the same dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence.