2011 Ford Fusion suspension problems

Tl* the contact owns a 2011 ford fusion. The contact stated while driving at any speed, the vehicle steered to the left abnormally. In addition, the contact stated that the front driver and passenger seat head rests were made too close to the head, forcing the contact to sit in an uncomfortable position. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 3200.

Front passenger side coil spring over the wheel found borken. Had to replace the coil spring. Shop suggested replacing the strut as well, and also told us that this should ba a mold problem and had happened to a lot of ford, chevy, and 07-09 honda, but ford never issued a recall. There happens to be a chevy truck next to us with a broken coil spring.