2011 Ford Fusion problems
Owners have filed 3,666 complaints with NHTSA about the 2011 Ford Fusion. Steering is the most reported problem area, at 39% of complaints. After that come air bags (9%) and engine (8%).
At a glance
- Complaints
- 3,666 filed with NHTSA
- Most reported
- Steering 39% of complaints
- Crashes and fires
- 114 and 14
- Injuries and deaths
- 66 and 1
- Typical mileage
- 66,000 miles 2,804 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 178 |
| 20k to 40k miles | 447 |
| 40k to 60k miles | 589 |
| 60k to 80k miles | 473 |
| 80k to 100k miles | 326 |
| 100k to 120k miles | 241 |
| 120k to 140k miles | 205 |
| 140k to 160k miles | 158 |
| 160k to 180k miles | 98 |
| 180k to 200k miles | 50 |
| 200k+ miles | 39 |
What the data shows
Among the 2,804 complaints that report mileage, the typical (median) problem appeared at about 66,000 miles. For steering specifically, the median reported mileage is about 89,000 miles (1,139 complaints with mileage).
Safety-related details: 114 complaints mention a crash; 14 complaints mention a fire; 66 injuries reported; 1 death reported. Its complaints are less severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 2nd most-complained-about out of 15 model years of the Ford Fusion with enough data (2,056 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My daughter was killed in a 2011 ford fusion when she hit a tree the police are saying she fell asleep I don't believe that my daughter's worked night shift for the last six months and this was her daily schedule she was the perfect driver of the family to drive 17 hours straight she did all that road trips I believe she tried avoid a deer and then lost control of her vehicle this was a really horrific crash everything that was on the front and went in to the car including the motor the front tire the bumpers…
Gas leaking on ground due to faulty fuel tank. Car had to be taken in an left with dealer for 6+ months. Problem with engine light on reoccurring.
We were driving an the steering wheel locked nd wr lost control of ca and hit a pole. My husband not an injury on his leg and inner thigh and some of us openwound from glasswa.
Front passenger side coil spring over the wheel found borken. Had to replace the coil spring. Shop suggested replacing the strut as well, and also told us that this should ba a mold problem and had happened to a lot of ford, chevy, and 07-09 honda, but ford never issued a recall. There happens to be a chevy truck next to us with a broken coil spring.
All of a sudden my brakes started going all the way to the floor and it became incredibly difficult to stop the car. My ABS system and hydraulic control valve were replaced in november of 2019. The same thing happened to me on 11/10/2020. My car is currently in the shop and they say it's the same problem again.