Vehicle Data Hub

2004 GMC Envoy XL problems

Owners have filed 227 complaints with NHTSA about the 2004 GMC Envoy XL. Electrical system is the most reported problem area, at 37% of complaints. Next are fuel system (12%) and engine (7%).

At a glance

Complaints
227 filed with NHTSA
Most reported
Electrical system 37% of complaints
Crashes and fires
8 and 10
Injuries and deaths
10 and 0
Typical mileage
68,000 miles 174 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 37%
  • Fuel system 12%
  • Engine 7%
  • Drivetrain & axles 6%
  • Lighting 5%
  • Wipers, windshield & visibility 4%
  • Cruise control 4%
  • Transmission 4%
  • Air bags 3%
  • Brakes 3%

When problems show up

Complaints by mileage, 2004 GMC Envoy XL Complaints by odometer reading in 20,000-mile steps. The median is about 68,000 miles. 0k to 20k miles: 18 complaints 20k to 40k miles: 17 complaints 40k to 60k miles: 32 complaints 60k to 80k miles: 38 complaints 80k to 100k miles: 23 complaints 100k to 120k miles: 13 complaints 120k to 140k miles: 14 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 9 complaints 180k to 200k miles: 3 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 68,000 miles
Based on 174 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles18
20k to 40k miles17
40k to 60k miles32
60k to 80k miles38
80k to 100k miles23
100k to 120k miles13
120k to 140k miles14
140k to 160k miles6
160k to 180k miles9
180k to 200k miles3
200k+ miles1

What the data shows

Of the 174 complaints that include odometer readings, half describe a problem before roughly 68,000 miles. For electrical system specifically, the median reported mileage is about 65,000 miles (64 complaints with mileage).

Safety-related details: 8 complaints mention a crash; 10 complaints mention a fire; 10 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 2nd most-complained-about out of 4 model years of the GMC Envoy XL with enough data (126 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I was driving and my vehicle on I-985 hall county ga. My check gage light came on and less than 1/2 of a mile it start to smoke and burn as soon as I stopped turned of the ignition. It burnt to the ground from the engine area to the inside.

Reported at 160,000 miles, July 2016 FireInjury

2004 GMC envoy xuv dies when in drive and stopped for stop light, stop sign, etc. When the gas is applied, the car dies and I tie up traffic while having to shift to park, restart the engine, and then shift to drive and proceed through the intersection. It never dies while driving, only at a stop. I have had this car to the dealer numerous times and, because there is no "code" , they don't know what to do to fix it.

Reported at 118,000 miles, July 2010

Tl* the contact owns a 2004 GMC envoy xl. The contact stated that after entering the driveway, she shifted into park but the gear selector indicated that the vehicle was still in drive. The vehicle then rolled away. The vehicle was towed to the dealer, who stated that the gear cable had failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 132,193. Updated 11/19/13 the consumer stated upon shifting the gear into park, the vehicle continued to roll forward.

Reported at 132,193 miles, September 2013

Other model years of the Envoy XL

Best and worst years for the GMC Envoy XL