Vehicle Data Hub

2024 GMC Sierra 3500 problems

NHTSA has received 79 complaints about the 2024 GMC Sierra 3500, and 19% of them involve electrical system. After that come drivetrain & axles (16%) and brakes (14%).

At a glance

Complaints
79 filed with NHTSA
Most reported
Electrical system 19% of complaints
Crashes and fires
0 and 2
Injuries and deaths
2 and 0
Typical mileage
20,000 miles 12 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 19%
  • Drivetrain & axles 16%
  • Brakes 14%
  • Engine 11%
  • Fuel system 6%
  • Steering 6%
  • Body & structure 5%
  • Cruise control 3%
  • Latches & locks 3%
  • Wheels 3%

When problems show up

Complaints by mileage, 2024 GMC Sierra 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 20,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 20,000 miles
Based on 12 complaints that include mileage. 83% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles5
40k to 60k miles2
60k to 80k miles1
80k to 100k miles0
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 12 complaints that report mileage, the typical (median) problem appeared at about 20,000 miles.

Safety-related details: 2 complaints mention a fire; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 1st most-complained-about out of 15 model years of the GMC Sierra 3500 with enough data (79 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Vehicle caught fire minutes after remote starting. Fire appears to have started on firewall on the left side. We were about to take our kids to school vehicle could have easily caught our house and other property on fire. We did have the check engine light come on occasionally but it would always turn back off, vehicle only had about 12000 miles. Also none of the outlets inside the vehicle never worked.

March 2024 Fire

The vehicle has had steering and alignment issues since the day I purchased the truck. The steering wheel is not centered. The steering wheel is always turned to the left but the vehicle pulls to the right. I have had it at my local dealership five times and they have confirmed what I have described but they are not able to fix the issue fully. They have rotated the tires 3 times and have aligned it all five times. The vehicle will be good for about 100 miles and will go out of alignment again.

September 2023

The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated.

Reported at 250 miles, December 2023

The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure.

Reported at 100,000 miles, March 2025

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