2016 GMC Terrain problems
NHTSA has received 184 complaints about the 2016 GMC Terrain, and 27% of them involve wipers, windshield & visibility. After that come engine (25%) and drivetrain & axles (6%).
At a glance
- Complaints
- 184 filed with NHTSA
- Most reported
- Wipers, windshield & visibility 27% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 13 and 0
- Typical mileage
- 51,000 miles 75 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 13 |
| 40k to 60k miles | 24 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 7 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 75 complaints that report mileage, the typical (median) problem appeared at about 51,000 miles. For wipers, windshield & visibility specifically, the median reported mileage is about 58,000 miles (19 complaints with mileage).
Safety-related details: 13 complaints mention a crash; 13 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 10th most-complained-about out of 17 model years of the GMC Terrain with enough data (92 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2016 GMC Terrain. The contact stated while at a red light, the vehicle was struck from the rear which resulted in the vehicle being pushed forward and crashing into the vehicle in front. None of the air bags deployed. The front driver side seatbelt did not retract however the front passenger side did function as designed during the impact. In addition, the driver hit their head on the steering wheel during the impact. After the impact, the "reset airbag" warning message was displayed.
Got into a collision where I T-boned the other vehicle at 40 mph and NO airbags deployed. Passenger was thrown into the dash and knees went into the glove box and driver hit the steering wheel
The ball joints in the windshield wiper module corroded over time and fell out of the socket. This caused both of the wipers to stop operating while use in rain conditions. The windshield wipers continue to be inoperable.
The contact owns a 2016 GMC Terrain. The contact stated that while driving in the rain, the windshield wipers failed to operate as needed without warning. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact stated that an abnormal, cracking sound was coming from the windshield wipers when she attempted to activate them. The contact took the vehicle to an independent mechanic where he repaired the windshield wipers.