Vehicle Data Hub

2024 Hyundai Santa Cruz problems

The 2024 Hyundai Santa Cruz has 54 complaints on file with NHTSA. The largest share (20%) concerns drivetrain & axles. After that come engine (11%) and cruise control (9%).

At a glance

Complaints
54 filed with NHTSA
Most reported
Drivetrain & axles 20% of complaints
Crashes and fires
4 and 0
Injuries and deaths
4 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 20%
  • Engine 11%
  • Cruise control 9%
  • Forward collision avoidance 7%
  • Fuel system 7%
  • Brakes 6%
  • Lane departure 6%
  • Air bags 4%
  • Backover prevention 4%
  • Electrical system 4%

What the data shows

Safety-related details: 4 complaints mention a crash; 4 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 3rd most-complained-about out of 4 model years of the Hyundai Santa Cruz with enough data (54 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Driver 1 will be the Hyundai Santa Cruz traveling northbound on [XXX] at [XXX] . Driver 2 crossed [XXX] 1 directly in front of my vehicle causing extensive damage to the vehicle as well as injuries to the occupants. Vehicle 1 was [XXX] months old at the time. NO AIRBAGS DEPLOYED! All airbags of the #2 vehicle deployed, ALL. Driver 1, was driving 45 mph northbound and never had a chance to slow down, impact was to the right front quarter panel of vehicle 1 to the left rear quarter panel of vehicle 2.

October 2024 CrashInjury

Another driver ran a red light and hit a vehicle in front of me, which spun and impacted the right front corner of my truck. Impact did not seem that severe, my air bags did not deploy but both front seat belts were locked up after the accident. My damage seemed just cosmetic, grill, bumper, hood and right front fender & headlight were damaged. At repair shop, they determined that the right front frame rail was damaged and the vehicle is totaled, almost $19,000 to repair which is above Geicos’ 75% limit.

August 2024 CrashInjury

The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact shifted into park(P) and turned off the vehicle. The vehicle failed to restart after several attempts. The contact stated exited the vehicle and locked and unlocked the doors several times.

Reported at 220 miles, January 2024

The contact owns a 2024 Hyundai Santa Cruz. The contact stated that after coming to a complete stop and then accelerating, there was an abnormal, creaking sound coming from the suspension. There was no warning light illuminated. The vehicle was taken to a dealer, and the contact was informed that the failure was related to an aftermarket lift kit that was installed on the vehicle prior to the contact owning the vehicle. The vehicle was not repaired and remained with the dealer for weeks.

Reported at 600 miles, December 2024

Other model years of the Santa Cruz

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