2025 Hyundai Santa Cruz problems
The 2025 Hyundai Santa Cruz has 30 complaints on file with NHTSA. The largest share (47%) concerns forward collision avoidance. After that come electrical system (10%) and lighting (10%).
At a glance
- Complaints
- 30 filed with NHTSA
- Most reported
- Forward collision avoidance 47% of complaints
- Crashes and fires
- 3 and 1
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 3 complaints mention a crash; 1 complaint mentions a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2025 ranks 4th most-complained-about out of 4 model years of the Hyundai Santa Cruz with enough data (30 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2025 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, a loud popping noise was suddenly heard coming from the engine compartment with no warning lights illuminated. The contact stated that immediately following the failure, the power steering and brakes became inoperable, making it difficult to maintain control of the vehicle.
This is an ongoing safety issue with a 2025 Hyundai Santa Cruz Limited. The forward collision-avoidance system activates frequently and without cause during normal driving. The system will engage when another vehicle is simply turning, merging, or slowing down at a traffic light—normal, predictable situations where no emergency braking should occur. These unexpected activations create unsafe conditions, including one incident where the truck was rear-ended due to sudden, unnecessary braking.
The contact owned a 2025 Hyundai Santa Cruz. The contact stated that while fueling the vehicle, the fuel gauge became inoperable. The contact stated that the fuel gauge displayed a full tank while driving, regardless of the actual fuel level. The vehicle was taken to the dealer, where it was diagnosed that the fuel gauge sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred after the repair. The manufacturer was made aware of the failure.
The contact owns a 2025 Hyundai Santa Cruz. The contact stated that after a month of owning the vehicle, while attempting to start the vehicle, the Forward Collision Avoidance warning light and other unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance warning light remained illuminated for approximately four miles and then turned off. The vehicle was taken to the dealer; however, no cause for the failure was found.