2022 Hyundai Santa FE drivetrain & axles problems

The contact owns a 2022 Hyundai Santa Fe. The contact stated that upon the start of her vehicle while at a gas station, the vehicle initially failed to accelerate upon the depression of the accelerator pedal. The contact repeatedly tapped on the accelerator pedal as the vehicle abruptly accelerated at a high rate of speed. The contact immediately depressed the brake pedal before crashing into a pole.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 20 MPH, the vehicle failed to properly accelerate, as if the transmission was stuck in high gear. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact believed that the failure was associated with Manufacturer Recall: 236. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 98,300.