Vehicle Data Hub

2011 Infiniti M37 problems

NHTSA has received 48 complaints about the 2011 Infiniti M37, and 31% of them involve drivetrain & axles. Next are cruise control (10%) and steering (10%).

At a glance

Complaints
48 filed with NHTSA
Most reported
Drivetrain & axles 31% of complaints
Crashes and fires
8 and 0
Injuries and deaths
3 and 0
Typical mileage
44,000 miles 34 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 31%
  • Cruise control 10%
  • Steering 10%
  • Engine 8%
  • Electrical system 6%
  • Air bags 4%
  • Brakes 4%
  • Stability control 4%
  • Suspension 4%
  • Forward collision avoidance 2%

When problems show up

Complaints by mileage, 2011 Infiniti M37 Complaints by odometer reading in 20,000-mile steps. The median is about 44,000 miles. 0k to 20k miles: 9 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 3 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 44,000 miles
Based on 34 complaints that include mileage. 68% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles9
20k to 40k miles6
40k to 60k miles8
60k to 80k miles2
80k to 100k miles1
100k to 120k miles4
120k to 140k miles0
140k to 160k miles1
160k to 180k miles0
180k to 200k miles3
200k+ miles0

What the data shows

Of the 34 complaints that include odometer readings, half describe a problem before roughly 44,000 miles. For drivetrain & axles specifically, the median reported mileage is about 44,000 miles (12 complaints with mileage).

Safety-related details: 8 complaints mention a crash; 3 injuries reported.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I was trying to accelerate from off an on ramp onto a highway and the car completely hesitated. The transmission took a good two seconds to accelerate and get into a safe position to pass, when I was struck from behind by a car in the slow lane. I have made a complaint before about this same issue and something needs to be done. I have already sent my car to the dealership and they reset the TCM, but it did nothing. Please get back to me at [xxx] or [xxx]. Thanks

Reported at 33,250 miles, December 2012 CrashInjury

Cpsc:I1510382a. 2001 infiniti m37. Consumer stated a problem with the rear window controls on the drivers master assembly. The consumer stated two pieces of the fascia peeled away from the buttons, which created sharp edges that cut through the his skin, which resulted in lacerations.

November 2014 Injury

My infiniti m37x hesitates on take off. When coming to a stop the transmission seem to be down shifting after coming to a stop. It shifts at random times throughout the driving cycle. This has been happening for a long time. I'm taking the car into the dealer this week to get the software updated. This is ridiculous infiniti. I'm hoping there's a permanent fix for this very soon.

Reported at 60,000 miles, September 2013

The transmission in the m37's are really bad. The 7 speed transmission has a very difficult time figuring what gear to go into. When you are accelerating onto an off ramp or even after a red light there is a major delay because the transmission can't figure out what gear to go into. It goes threw the first 3 gears way to fast and slows you down tremendously. You could be killed trying to get on an interstate because the car just wont go unless you mash the pedal.

Reported at 44,000 miles, August 2014

Other model years of the M37

Best and worst years for the Infiniti M37